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Cancellation Policy

Cancellation Policy

 

Home Parties:

The customer may cancel for weather reasons 24 hours prior to the event. Once the vehicle has left the warehouse, payment in full is required.


Events:

The customer may cancel for weather reasons 24 hours prior to the delivery vehicle being loaded.

For cancellations received less then 24 hours in advance , the deposit will be forfeited or can be used on a future date based on availability of product and time.


Customer Pickups:

A $25 nonrefundable deposit is required to reserve equipment.


If you can't return on time:

  Call for assistance by 11am.

  $75 fee (per unit) for us to pick up within 25mi. of our office.

   Fee will be higher if distance is greater than 25mi.

  $75 per day fee (per unit) for unauthorized late returns.